300jili Privacy Policy

1. Introduction

300jili ("we," "us," or "our") operates the online gaming platform accessible at https://300jili.bet. As a platform serving Filipino players, 300jili is committed to protecting your privacy and handling your personal data responsibly, in compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected through the 300jili website, its mobile-optimised interfaces, customer support channels, and any other service or feature offered under the 300jili brand. It describes the types of personal data we collect, the purposes for which we use it, the circumstances under which we may share it, the measures we take to keep it secure, and the rights available to you as a data subject under Philippine law.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the 300jili platform and are incorporated herein by reference. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

300jili collects personal data that is necessary to provide you with a secure, compliant, and fully functional gaming platform. The categories of personal data we collect include, but are not limited to, the following:

2.1 Registration & Identity Data

• Full legal name (as it appears on a Philippine government-issued ID)
• Date of birth (used to verify the 21+ age requirement)
• Gender (optional, for personalisation purposes)
• Residential address in the Philippines (province, city, barangay)
• Email address
• Mobile number registered to a Philippine network (Globe, Smart, DITO, etc.)
• Username and encrypted account password

2.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys National ID, passport, driver's licence, UMID card, SSS ID, Voter's ID)
• Selfie or live photo verification where required
• Proof of payment method ownership (e.g., screenshot of GCash account showing your registered name)

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash account reference numbers, bank account name (masked), or PayMaya account reference
• Bonus and promotional credits received and wagering activity associated with such credits
• Account wallet balance history

2.4 Gaming & Behavioural Data

• Game session logs, including games played, wager amounts, win/loss outcomes, and session durations
• Responsible gaming settings you have applied (deposit limits, session limits, cooling-off status)
• Bonus offers claimed and wagering requirement completion status

2.5 Technical & Device Data

• IP address and approximate geolocation derived from it
• Device type, operating system, and browser information
• Unique device identifiers where applicable
• Log files, access timestamps, and platform interaction data

2.6 Communications Data

• Records of your communications with 300jili customer support, including live chat transcripts and email correspondence
• Feedback, survey responses, and complaint records

3. How We Collect Your Data

300jili collects your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or update your account settings.
• Automatically through platform use — through cookies, web beacons, server logs, and similar tracking technologies when you access and interact with the 300jili platform (see Section 7 on Cookies).
• From payment processors — transaction confirmation data, payment status updates, and fraud signals from payment partners such as GCash, PayMaya, BPI, BDO, and Metrobank, as required to process your deposits and withdrawals.
• From identity verification providers — where 300jili uses a third-party KYC service to assist in verifying the authenticity of identity documents submitted during the KYC process.
• From regulatory bodies — where required by applicable Philippine regulations, including PAGCOR compliance obligations and Anti-Money Laundering Council (AMLC) reporting requirements.

4. Purpose & Legal Basis for Processing

300jili processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The table below outlines the primary purposes for which we process your data and the corresponding legal basis:

Where we rely on your consent as the legal basis for processing (such as marketing communications), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting us at support@300jili.bet. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.

5. Data Sharing & Disclosure

300jili does not sell your personal data. We do not share your personal data with third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients where necessary and lawful:

• Payment processors and e-wallet providers (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet) — for the purpose of processing your deposits and withdrawals in Philippine Peso.
• Identity verification and KYC service providers — third-party providers who assist us in verifying the authenticity of identity documents submitted as part of the KYC process. These providers operate under strict data processing agreements.
• Game content providers and platform technology partners — to the extent necessary for the delivery of game content, RNG certification, and platform infrastructure services.
• Regulatory and law enforcement authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, where we are required or permitted to do so by applicable Philippine law.
• Professional advisers — including lawyers, auditors, and accountants, under applicable professional confidentiality obligations.
• Business successors — in the event of a merger, acquisition, or sale of all or substantially all of the assets of the 300jili platform, your data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

6. Data Retention

300jili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, regulatory, or reporting requirements. The key retention periods applicable to 300jili player data are as follows:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following permanent account closure, in compliance with applicable Philippine anti-money laundering and gaming regulatory record-keeping requirements.
• Transaction and financial records — retained for a minimum of five (5) years from the date of the transaction, as required by AMLC regulations.
• KYC verification documents — retained for the duration of the account and for a minimum of five (5) years post-closure.
• Customer support communications — retained for a minimum of two (2) years from the date of the communication.
• Marketing consent records — retained for the duration of any active marketing relationship and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual, unless further retention is required by an ongoing legal obligation or regulatory investigation.

7. Cookies & Tracking Technologies

300jili uses cookies and similar tracking technologies to operate the platform, improve your experience, maintain security, and where you have consented, deliver relevant promotional content. A cookie is a small text file placed on your device when you visit the 300jili website.

Types of Cookies We Use

• Strictly Necessary Cookies — Essential for the platform to function. These include session authentication cookies that keep you logged in to your 300jili account and security cookies that help detect and prevent fraudulent activity. These cannot be disabled.
• Functional Cookies — Remember your platform preferences, such as language settings, responsible gaming tool configurations, and last-visited game categories, to personalise your experience.
• Analytics Cookies — Collect aggregated, anonymised data about how players interact with the 300jili platform, which helps us identify areas for improvement. This data is not linked to any individually identifiable player.
• Marketing & Promotional Cookies — Used only with your explicit consent to track engagement with 300jili promotions and to serve relevant content within the platform. No third-party advertising cookies are placed on the 300jili platform.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 300jili platform, including the ability to log in to your account.

8. Data Security

300jili implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 300jili platform;
• Encryption at rest for sensitive personal data and financial records stored in 300jili databases;
• Multi-factor authentication (MFA) options for player account login;
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of platform infrastructure;
• Automated fraud detection systems monitoring for unusual account and transaction activity;
• Secure data disposal procedures for physical and digital media containing personal data.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 300jili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.

9. Your Data Subject Rights

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 300jili:

To exercise any of the above rights, please submit a written request to our Data Protection Officer at support@300jili.bet with the subject line "Data Subject Rights Request." We will acknowledge your request within 48 hours and provide a substantive response within 30 calendar days, in accordance with NPC guidelines. We may request additional identity verification before processing your request to ensure we do not disclose your data to an unauthorised party.

10. Children & Minors

The 300jili platform is strictly restricted to individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. 300jili does not knowingly collect personal data from any person under the age of 21. Age verification is conducted as part of the registration and KYC process.

If 300jili discovers or is notified that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated funds will be reviewed in accordance with applicable regulations, and the personal data of the minor will be securely deleted from our systems as promptly as possible. If you have reason to believe that a minor has registered on the 300jili platform, please notify us immediately at support@300jili.bet.

11. Third-Party Links

The 300jili platform does not contain links to external third-party websites for commercial or advertising purposes. However, to the extent that any third-party content or service provider interface is accessible through the platform (such as game content delivered by a licensed game provider), please be aware that those third-party services operate under their own privacy policies. 300jili is not responsible for the privacy practices of third-party game content providers, and we encourage you to review their policies where relevant.

300jili does not permit third-party advertising networks to place tracking cookies or collect behavioural data from our platform. All analytics and user behaviour monitoring is conducted directly by 300jili for the purpose of platform improvement and security.

12. Amendments to This Policy

300jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidelines, regulatory requirements, or our internal data processing practices. Where amendments are material, we will notify registered players by email or via a prominent notice on the platform at least seven (7) days prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the 300jili platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated terms, you must discontinue use of the platform and contact us to close your account.

13. Contact & Data Protection Officer

300jili has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012 and NPC Circular 17-01. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

• Data Protection Officer — Email: support@300jili.bet (subject line: "Privacy / DPO Enquiry")
• Live Chat Support: Available 24 hours a day, 7 days a week via the 300jili platform
• Response Time: DPO email acknowledgement within 48 hours; full response within 30 calendar days

If you are not satisfied with our response to your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaints process is available through the NPC's official channels.